Cheryl Schmidt teaches computer repair and networking at Florida Community College at Jacksonville, and developed and implements FCCJ’s certification programs. She is the author of The Complete Computer Repair Textbook, A+ Hardware for Technicians, and A+ Operating Systems for Technicians. Schmidt is a certified technician with years of experience in the field.
Cheryl Schmidt’s The Complete A+ Guide to PC Repair presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+® 2009 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive book on computer repair introduces the most important tools students need to become professional, customer-friendly technicians using today’s technology
Chapter 1 - Introduction to Computer Repair Chapter 2 - On the Motherboard Chapter 3 - System Configuration Chapter 4 - Disassembly and Power Chapter 5 - Logical Troubleshooting Chapter 6 - Memory Chapter 7 - Storage Devices Chapter 8 - Multimedia Devices Chapter 9 - Peripheral Devices Chapter 10 - Internet Connectivity Chapter 11 - Basic Windows and Windows Commands Chapter 12 - Windows XP/Vista Chapter 13 - Introduction to Networking Chapter 14 - Computer and Network Security